FAQ

All our products are made of 100% polyester yarns.

As of 01/06/2019 our yarns will exist for 80% of recycled polyester (PET bottles).
Only yarn colors which are less in demand, are still 100% polyester.

Do the nametapes stay attached to the clothes, even after washing several times?
Yes, follow the instructions mentioned on the bag carefully and your nametapes will be very well attached. Ironing over them after washing is recommended.

Can I easily remove the iron-on nametapes?
No, in that case, it’s better to choose our sew-on nametapes.

Can I sew the iron-on nametapes?
Yes, but it’s less easy because of the heat-sealing foil.

Concert wristbands 14 and 25 mm : 50 pieces
Kids ID wristbands 10 mm : 20 pieces
Text ribbons : 10 meters

All other products : 100 pieces

You can have labels in special colours. For our text ribbons and nametapes there is a small additional charge for special colours. You can choose your colours on the screen.

We have about 90 symbols you can choose from, and you can put these symbols in front of or/and  behind your text. You can use our symbols on our wristbands, on our nametapes and text ribbons.

Our sew-in labels have about 16mm empty space available on both edges for sewing them on. Our 25mm clothing labels have 10mm each side.You can have an empty space between two words/names on our nametapes. You just type blank spaces. 3 blank spaces is about 1 cm.

It is possible to upload your own logo, but only on our 25mm clothing labels with logo.

 Yes, you can. Provided you have not chosen the lurex metal thread (silver or gold). Metal cannot be put in a microwave oven, this can cause fire.

Orders received before 3 p.m., will be dispatched the following work day. This applies to name labels (sew on and iron on) in the basic colours red or blue on white background and white on black background.
All other products and/or special colours will be dispatched within 4 working days.

All our products are being sent as a letter, with prior Post. You have to take into account that, outside Europe, this will certainly take more than a week.

If you want to use a carrier, please contact us.

Yes. Delivery address and invoice address can be in a different country.

We cannot be held liable for loss and/or damage caused by bpost. Please contact us ( +3253827770 or info@nominette.com ).

If you select the express service option, we use a courier service.
Your order will then be delivered within the next 1 to 6 working days (depending on the country where you live)  at the delivery address you have given us.
Make sure that there is always someone present at this delivery address. The delivery must be signed for and we are not able to inform you exactly when the courier will be stopping by.

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